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Webinar: Sharpening Your Supervisor Skills

Start:
October 17, 2017 12:00 pm
End:
October 17, 2017 1:30 pm
Cost:
95
Organizer:
Laurie Silvey
Phone:
217-522-5512
Email:
lsilvey@ilchamber.org
Venue:
online

Taught by Dr. John Kalaras Register
| Quality Training Institute Inc.

This Supervisor’s Training Boot Camp is designed to effectively grow a supervisor’s management skills, using proven management techniques and powerful strategies needed to become a stronger, more confident and efficient leader.

Areas addressed during the training:
• Best ways to Transition from doing to managing
• Handling conflict and Root-Cause Analysis
• Do’s and Dont’s of supervisors
• Time Management
• Team building Skills, Rules & Benefits
• Creating a sense of urgency and respect in the workplace
• Creating harmony vs balance
• Implementing change and overcoming resistance
• Effective communication
• Maximization vs Optimization
• Controlling waste
• Instilling a sense of commitment and Trust
• Handling customer complaints
• Working with Empowerment vs Delegation
• Effective departmental meetings
• From Groups to Teams

iCal Import + Google Calendar