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Webinar: Do you want to become a Quality Expert? Quality Business Fundamentals

Start:
May 10, 2016 12:00 pm
End:
May 10, 2016 1:30 pm
Cost:
59/79
Organizer:
Laurie Silvey
Phone:
217-522-5512
Email:
lsilvey@ilchamber.org
Venue:
online

Register

Taught By Dr. John N. Kalaras & Richard Heller

This webinar is designed to give the fundamentals of quality and introduce basic techniques of defining and implementing quality in an organization. We will talk about the significance of sustainable quality in the workplace and life. Additionally we will show practical techniques on how to instill quality and methods to verify it.

Our best way of describing practicality and quality is “when the customer returns and the product doesn’t.” You will learn how to do things right the first time and most importantly how to meet and exceed client expectations.

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